POLICIES


TERMS OF USE

We (zeusarsenal.com) advise that all users read and review our Terms of Use and Policies before purchasing any products. We do not employ doctors or medical professionals and can neither diagnose nor prescribe any of the product we sell. We cannot provide specific recommendations for any medical condition. Vaporizers and accessories are sold at the buyer's own risk and are not intended to heal, prevent, or treat any disease, illness or medical condition. Inhalation of vapor may be harmful to your health. The information found on this website is not necessarily backed by scientific research. All vaporizers and accessories on this website are sold as consumer products and are not intended as medical devices. Vaporizers are intended to be used by adults and we do not sell vaporizers to anyone under the age of nineteen years from Canada and twenty one years from USA. All products sold on this website should be kept out of reach of children. Vaporization is intended as an alternative to other methods of aromatherapeutic inhalation and diffusion of scents. Vaporization does not remove the risk of inhalation of any hazardous material. Vaporizers should only be used under the guidance of a physician.
User reviews of all vaporizers and other products sold on this website are the work and property of their respective authors and reflect their own use and experience. They are not endorsed by or reflective of the views of zeusarsenal.com or its staff, directors, or shareholders, nor do they necessarily indicate the recommended use of these products. The articles, reviews, product descriptions and other information on this website have not been reviewed or approved by any Canadian government body or institution or by any similar agency in any other jurisdiction. Please note that by submitting a product review you agree that we may publish your review, together with your first name on zeusarsenal.com and/or on any other successor website that we operate. The publication of your review will be done at our sole discretion. By submitting your review, you further agree that we may edit it and publish edited or partial versions of your review. Edits however will never create a misleading impression of your view.

PRICE MATCHING

If you can find a lower price of a product we are selling, contact our Sales Department at: 1.844.858.8273 X1 to speak to a Sales Representative about the price match. Be aware that vaporizers that are sold for below manufacturer suggested retail prices will have warranty issues unless bought from a fully certified, authorized distributor. All price matches must first be verified from an authorized online vaporizer retailer. Once approved, the identical offer is matched (price, products and shipping). Please note that eBay and Amazon are classified as “secondary markets” for vaporizers and are therefore not authorized retailers. We recommend proceeding with caution when buying from these sources, as manufacturers tend to unload both refurbished and older models onto the secondary market. Manufactures also do not honor warranties for vaporizers purchased from the secondary market.

COUPON EXCLUSIONS

*Coupon restrictions apply to certain items that will be indicated here when such items exist, Zeus Ion. Coupon Code does not apply to Vaporizer Parts launched in the last 6 months. Only one coupon can be used at one time.

DISCLAIMER

The purchase of any vaporizer, accessory, or other product from zeusarsenal.com indicates agreement with and willingness to comply with our terms of service. Vaporizers are manufactured and sold as hot air generators for the purposes of aromatherapy and naturopathic therapy. They are sold solely for lawful use and we refuse to sell these units to anyone intending to use them for illegal purposes. Any improper or unlawful use may void your warranty. We disclaim all responsibility for any improper use of our products. Furthermore, neither the manufacturer nor the retailer, nor any of their employees, directors, or shareholders, are responsible for the misuse of any products sold on this website. The purchasers and users of our units are solely responsible for their own use or misuse of these products.
Vaporization is an extremely efficient method of extraction. Vaporizers should be used only with the guidance or assistance of a qualified professional in the fields of medicine, aromatherapy, naturopathic medicine, or other health care. Study all available information and the literature and instruction manual included with your vaporizer, and consult a professional before loading anything in your vaporizer. Upon experiencing any unusual symptoms or side effects, discontinue use immediately and inform a physician. The information available on this website and all instructions and manuals included with all vaporizers and accessories are provided for the purposes of information only. They are not intended as a medical guide or pharmaceutical information, nor can they give instructions for treating or curing any disease or medical condition.



PRIVACY POLICY


This privacy policy sets out how ZEUS Arsenal uses and protects any information that customers provide when using this website. ZEUS Arsenal is committed to ensuring that your privacy is protected. ZEUS Arsenal may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


WHAT WE COLLECT

We may collect the following information:

  1. Name
  2. Contact Information (Address, Email, etc.)
  3. Demographic Information (Preferences, Interests, etc.)
  4. Other Information (Relevant to Customer Surveys and/or Offers)

WHAT WE DO WITH IT

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  1. Internal record keeping.
  2. Remarketing purposes.
  3. We may use the information to improve our products and services.
  4. We may periodically send marketing emails (CEMs) about new products, special offers, etc., which we think you may find interesting, to the email address you have provided.
  5. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  6. We may use the information to customise the website according to your interests.

In accordance with CASL, the sending of marketing emails will only be done under the following conditions: you've given express consent via an opt-in form on our website or you've given implied consent via making a purchase on zeusarsenal.com within the last two years. Please note that you can withdraw your consent at anytime by unsubscribing. To unsubscribe, simply click on the unsubscribe link at the bottom of any of our emails and you will be taken to a web page where you can unsubscribe. In addition, if we only have your implied consent, we will send you a request for express consent email prior to the two-year expiration of our allowed interaction, to continue our relationship. If you have unsubscribed prior to this expiration date, you will not receive this request email. ZEUS Arsenal will use your information to 1) send you newsletters and other marketing related information and 2) for statistical purposes. Your information will never be sold and will remain confidential. Should you have any questions about ZEUS Arsenal's marketing emails or the collection of information, please contact us directly.


SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes unbreakable SSL encryption, McAfee security scans and many more confidential internal procedures. For the highest level of security, we do NOT keep credit card information on file. All information collected is destroyed after the sale has been processed.


HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that this may prevent you from taking full advantage of the website.


ONLINE ADS

ZEUS Arsenal uses Google Remarketing to advertise online, showing ads to our website visitors. Third party vendors, including Google, occasionally show ads on a wide variety of websites on the web about ZEUS Arsenal to those who have visited our website before. These ads generally relate to the interest of the visitor, either based on the fact that they've browsed through ZEUS Arsenal products or viewed ZEUS Arsenal YouTube videos. Third party vendors, including Google, also use the data on what devices have visited www.torontovaporizer.ca to display them ads occasionally while they are on other websites. For this purpose, these third-party vendors might use cookies. If you wish to opt out of Google's use of cookies, you can do so by visiting Google's Ad Settings: http://www.google.com/settings/ads. You can configure your settings to block advertisements of specific websites of interest groups. You may choose to either completely opt out of interest-based advertising or block specific advertiser campaigns.


LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


CONTROLLING YOUR INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you would like to access, correct, amend, delete or register a complaint about any personal information we have about you, contact our customer service team at [email protected] or mail us at 11 Progress Ave Unit 17, Scarborough, ON M1P 4S7.



SUPPORT


WARRANTIES and RETURNS are handled by our exclusive distributor, TVAPE.

For customer service inquiries and further assistance with your order, please contact [email protected].